Wild Ace Terms and Conditions — Rules for All Filipino Members

By accessing, registering on, or using the Wild Ace platform (available at wildace.best and associated domains and mobile experiences), you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions ("Terms"), as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference into these Terms.

These Terms constitute a legally binding agreement between you ("the Member," "you," "the player") and Wild Ace ("the Platform," "we," "us," "the Operator"). If you do not agree to any part of these Terms, you must not use the Wild Ace platform.

Wild Ace reserves the right to update these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms. We will notify members of significant changes via email or in-platform notification where reasonably practicable.

To be eligible to register and use Wild Ace, you must meet all of the following criteria at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. Wild Ace operates a strict 18+ policy and verifies age as part of the KYC process. Providing false information about your age is a serious violation of these Terms.
• You must be a natural person — registration by corporations, trusts, or other legal entities is not permitted for standard member accounts.
• You must have the legal capacity to enter into binding contracts under applicable Philippine law.
• You must not be self-excluded from Wild Ace or any related gaming platform at the time of registration or use.
• You must not be a resident of a jurisdiction where online gaming is prohibited by applicable law. It is your responsibility to determine whether using Wild Ace is lawful in your jurisdiction before doing so.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of Wild Ace or its affiliated companies, without explicit written approval.

Wild Ace may request documentation at any time to verify your eligibility, including government-issued identification and proof of address. Failure to provide requested documents within the timeframe specified may result in account restriction or closure.

Each individual may register and hold only one Wild Ace account. Creating multiple accounts — whether under your own name, different names, or using different email addresses and mobile numbers — is strictly prohibited and constitutes grounds for account closure and forfeiture of any associated balances.

During registration you must provide accurate, complete, and up-to-date information. This includes your legal name (as it appears on government-issued ID), date of birth, mobile number, and email address. Wild Ace will use the name and payment details you provide to process withdrawals — mismatches between account details and payment method details will result in withdrawal delays or refusals.

Wild Ace reserves the right to conduct identity verification (KYC — Know Your Customer) at any time. Documents we may request include: a valid Philippine government-issued ID (PhilSys, passport, driver's license, UMID, SSS, or GSIS card), selfie with ID, and proof of payment method ownership (e.g., a screenshot of your GCash account showing your registered name).

Withdrawals will not be processed until KYC verification is complete. This is a regulatory requirement designed to protect all members from fraud and identity theft.

All transactions on Wild Ace are denominated in Philippine Peso (₱). Wild Ace does not operate multi-currency accounts — all funds deposited, regardless of the source payment method, are held and displayed in Philippine Peso.

Accepted Deposit Methods:

• GCash (minimum deposit: ₱100)
• Maya (formerly PayMaya) (minimum: ₱100)
• GrabPay (minimum: ₱100)
• Coins.ph (minimum: ₱100)
• BDO, BPI, UnionBank internet banking (minimum: ₱200)
• InstaPay and PESONet bank transfers (minimum: ₱200)
• Visa and Mastercard debit/credit cards (minimum: ₱200)

Withdrawal Conditions:

• Minimum withdrawal amount: ₱200
• Withdrawals must be made to a payment method registered under the same name as your Wild Ace account
• Wild Ace does not process withdrawals to third-party accounts
• GCash and Maya withdrawals typically process within 15 minutes during normal operating conditions; bank transfers within 1–3 business hours
• Wild Ace may request additional verification documents before processing large withdrawals
• Any active bonus balance that has not met its wagering requirement will not be included in withdrawal calculations

Wild Ace reserves the right to delay or refuse a withdrawal if there are grounds to suspect fraudulent activity, if KYC verification is incomplete, or if the transaction would violate applicable anti-money laundering regulations. In such cases, Wild Ace will notify the member and provide a reasonable opportunity to resolve the issue.

Wild Ace offers a range of bonuses and promotions to Filipino members. All bonuses are subject to the specific terms stated on the relevant promotion page at /promotions, as well as the general bonus rules below.

General Bonus Rules applicable to all Wild Ace promotions:

• Bonuses are for personal use only and may not be transferred between accounts
• Only one deposit bonus may be active at a time; a new deposit bonus may not be claimed while a previous one is still being wagered
• Wild Ace reserves the right to withdraw or modify any promotion at any time with reasonable notice
• Evidence of coordinated bonus abuse — such as using multiple accounts to claim the same bonus, or wagering patterns clearly designed to exploit promotions without genuine gaming intent — will result in forfeiture of the bonus and associated winnings
• If a deposit is made using a payment method that charges reversible transactions (such as credit cards), the corresponding bonus may be withheld until the deposit is confirmed as non-reversible
• Free bets that win return the winnings only — the original stake is not included in the payout

Wild Ace offers sports betting markets on PBA, NBA, FIBA, Philippine volleyball leagues, esports, and other sports. The following rules apply to all sports betting activity on the platform.

• Bet acceptance: A bet is not confirmed until Wild Ace has accepted it and issued a bet reference number. Network errors or system issues during placement may result in a bet not being registered.
• Odds: Wild Ace displays decimal odds. The odds shown at the time of bet placement are the odds that apply to that bet, regardless of subsequent market movements, unless a bet is voided.
• Bet voidance: Bets may be voided if a match is abandoned, postponed beyond a specified window, or if demonstrably erroneous odds were posted due to human or technical error. Voided bets return the stake to your account balance.
• In-play betting: In-play (live) bets are subject to a short acceptance delay to prevent exploitation of broadcast delays. Wild Ace's decision on in-play bet acceptance is final.
• Maximum payouts: Maximum single-bet payout is ₱500,000 per event. Maximum parlay payout is ₱1,000,000. These limits apply regardless of the odds and stake involved.
• Parlay rules: All legs of a parlay must be correct for the parlay to win. If a single leg is voided, the parlay is recalculated with the remaining legs. If all remaining legs are winners, the bet is paid as a winner at the reduced odds.

Wild Ace's casino section includes live dealer games (Baccarat, Blackjack, Dragon Tiger, Poker) and RNG-based games (slots, virtual table games). The following rules apply.

• RNG games: All non-live-dealer games use Random Number Generators certified by independent testing laboratories. RTP rates are published on individual game pages.
• Live dealer games: Wild Ace's live dealer tables are operated by professional dealers under video surveillance. The dealer's decision during a live game is final once the round is completed.
• Technical disconnection: If a technical disconnection occurs during a live game round after bets have been placed, Wild Ace's server-side records will be used to determine the outcome of that round.
• Game malfunctions: In the event of a game malfunction (technical error in an RNG game causing an incorrect result), the round will be voided and stakes returned. Wild Ace is not liable for any winnings that would have been earned if not for a technical malfunction.
• Minimum and maximum bet limits: Each table and game has its own minimum and maximum bet limits displayed before play. Wild Ace may change these limits at its discretion.

Wild Ace is committed to providing a fair gaming environment for all Filipino members. The following conduct is strictly prohibited and will result in account suspension, balance forfeiture, and reporting to relevant authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with the platform
• Engaging in arbitrage betting strategies specifically designed to exploit temporary pricing errors or bonuses with no genuine gaming intent
• Collusion with other players, dealers, or third parties to gain an unfair advantage
• Charging back deposits via your bank or payment provider after using the funds for gaming
• Providing false information during registration or KYC verification
• Registering multiple accounts to claim bonuses more than once
• Using another person's payment method or identity to fund or operate an account
• Any form of money laundering — using Wild Ace as a mechanism to transfer, conceal, or legitimize funds from illegal activities

Wild Ace reserves the right to suspend, restrict, or permanently close any member account at its reasonable discretion. Grounds for account action include, but are not limited to:

• Breach of any provision of these Terms
• Failure to complete KYC verification within the required timeframe
• Suspected fraudulent activity or identity misrepresentation
• Account inactivity for a period of 12 consecutive months
• Legal obligation or regulatory direction
• Member request for voluntary self-exclusion

In the event of account closure for regulatory or compliance reasons, Wild Ace will return any undisputed real-money balance (excluding bonus funds) to the member via the original deposit method, subject to KYC verification requirements. Wild Ace is not required to return funds where the account closure is a result of the member's own breach of these Terms.

For accounts closed due to inactivity, Wild Ace may apply a monthly maintenance fee of ₱50 to accounts holding a balance, after providing 30 days' notice to the registered email address.

Wild Ace collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By registering for Wild Ace, you consent to the collection and use of your personal data as described in that policy.

We collect only the data necessary to operate the platform, verify your identity, process transactions, and comply with legal obligations. We do not sell your personal data to third parties. We implement industry-standard security measures including SSL encryption to protect your data in transit and at rest.

You have the right to request access to, correction of, or deletion of your personal data held by Wild Ace, subject to our legal obligations to retain certain records. Contact our support team at support@wildace.best to make such a request.

Wild Ace takes the wellbeing of its members seriously. Gaming should be a form of entertainment — not a way to make money, and never something that harms you financially or personally. We offer the following responsible gaming tools to all members, accessible at any time from your account settings:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts
• Loss limits: Set a maximum amount you are willing to lose in a defined period
• Session time reminders: Receive alerts after a specified duration of continuous play
• Cooling-off period: Temporarily restrict access to your account for a set period
• Self-exclusion: Permanently exclude yourself from Wild Ace for a minimum of 6 months

For more information on responsible gaming, including self-assessment tools and support contacts, please visit our dedicated Responsible Gaming page.

Wild Ace provides its platform on an "as-is" and "as-available" basis. While we strive for 24/7 availability, we do not guarantee uninterrupted access and are not liable for losses arising from platform downtime, network issues, or technical errors outside our control.

To the maximum extent permitted by applicable Philippine law, Wild Ace's total liability to any member for any claim arising from use of the platform shall not exceed the total amount deposited by that member in the 90 days preceding the event giving rise to the claim.

Wild Ace is not liable for: indirect, incidental, or consequential losses; loss of profit or anticipated savings; loss of gaming opportunity during system downtime; or losses arising from a member's own breach of these Terms.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable Philippine law.

These Terms and any disputes arising from your use of Wild Ace shall be governed by and construed in accordance with applicable gaming regulations and Philippine law.

If you have a complaint or dispute about Wild Ace's services, please contact our support team in the first instance at support@wildace.best. We aim to resolve all complaints within 5 business days. If you are not satisfied with our resolution, you may escalate your complaint through the relevant gaming regulatory authority.

Wild Ace's decisions on the outcome of games and sports betting events are final. For disputes relating to live dealer games, Wild Ace will review the relevant video footage and server-side records, and its decision following that review is final and binding.

Wild Ace reserves the right to amend these Terms and Conditions at any time. When we make material changes, we will notify members via email (to the address registered on their account) and/or via an in-platform notification at least 7 days before the changes take effect, except where immediate changes are required by law or regulatory directive.

Your continued use of Wild Ace after any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you should stop using the platform and, if you have a balance, contact our support team to arrange a withdrawal before the effective date of the changes.

The current version of these Terms is always available on this page, with the "Last Updated" date clearly indicated at the top of the page.

For questions about these Terms, contact us at: support@wildace.best