Your privacy matters to Wild Ace. This Privacy Policy explains exactly what personal information we collect from Filipino members, how we use it, who we share it with, how we protect it, and what rights you have over your own data. It's written to be as clear and readable as possible — no jargon, no fine print designed to confuse.
These six points summarise Wild Ace's core data commitments to every Filipino member. The full policy follows below.
We built our privacy framework around what actually matters to Filipino players — not just what's legally required.
Wild Ace processes all personal data in line with the Philippine Data Privacy Act of 2012 (RA 10173). We maintain a Data Protection Officer and have implemented the privacy policies and safeguards required under NPC regulations.
Every piece of data you send to Wild Ace — login credentials, payment details, personal information — travels over encrypted SSL/TLS connections. Your data is also encrypted in our storage systems, so even in the unlikely event of a breach, raw data is unreadable.
We will never sell, rent, or trade your personal data to marketing companies, data brokers, or other third parties for commercial purposes. The only parties who receive your data are those strictly necessary to operate your account.
Wild Ace employee access to member personal data is role-based and strictly limited to what each team member needs to do their job. Access logs are maintained and reviewed regularly to detect any unauthorized access attempts.
We don't keep your data indefinitely. Retention periods are set based on legal requirements — typically 5 years for financial transaction records under Philippine AML regulations — after which data is securely deleted or anonymised.
In the unlikely event of a personal data breach that poses a real risk to you, Wild Ace will notify affected members and the National Privacy Commission within the timeframe required by the DPA — so you're never left in the dark.
Wild Ace ("we," "us," "the Platform," "the Operator") operates the online gaming and sports betting platform available at wildace.best. Wild Ace is the data controller for all personal data collected through the platform and is responsible for ensuring that data is handled in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173, "DPA") and its implementing rules and regulations.
Wild Ace has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. For data-related enquiries, contact our DPO at: privacy@wildace.best
This Privacy Policy applies to all personal data collected through the Wild Ace website, mobile browser experience, and all related services and communications. By registering for and using Wild Ace, you acknowledge that you have read and understood this policy.
Wild Ace collects personal data in several ways — directly from you when you register and use the platform, automatically through your device and browser as you interact with the site, and from third parties where necessary for verification and payment processing.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID details, selfie photographs | You KYC Provider |
| Contact Data | Mobile number, email address | You |
| Financial Data | GCash / Maya account name, bank account holder name, transaction history, deposit and withdrawal records | You Payment Processor |
| Gaming Data | Bets placed, games played, bonus usage, session times, win/loss records | Platform |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | You |
We do not collect sensitive personal data (as defined by the DPA) such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where biometric data (e.g., a selfie) is strictly required for KYC identity verification, in which case it is collected with your explicit consent and handled with heightened security measures.
Wild Ace uses your personal data for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent or having a legitimate regulatory basis to do so.
Under the Philippine Data Privacy Act, Wild Ace must have a lawful basis for processing your personal data. We rely on the following bases depending on the purpose of processing:
Wild Ace shares personal data only where necessary and only with parties bound by confidentiality and data protection obligations. We never sell your data. The third parties we may share data with include:
We do not share your personal data with advertisers, marketing companies, social media platforms, or any party for commercial purposes.
Wild Ace uses cookies and similar tracking technologies to make the platform function, to secure your session, and to understand how Filipino members use the site so we can improve the experience.
Types of cookies we use:
Wild Ace does not use advertising or cross-site tracking cookies. We do not place cookies on your device to track your activity across other websites.
You can control cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the Wild Ace platform.
Protecting your personal data is taken seriously at Wild Ace. We implement technical and organisational security measures appropriate to the nature of the data we hold and the risks involved, including:
Wild Ace retains your personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law. Specific retention periods include:
When personal data is no longer required and no legal retention obligation applies, Wild Ace securely deletes or anonymises the data so that it can no longer be attributed to you as an individual.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Wild Ace. To exercise any of these rights, contact our Data Protection Officer at privacy@wildace.best. We will respond within 15 business days of receiving a verified request.
Request a copy of the personal data Wild Ace holds about you, and information about how it is being used.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a lawful basis to hold it. Note: legal retention obligations may prevent full deletion.
Object to processing of your data based on legitimate interests, including processing for direct marketing or analytics.
Receive your personal data in a structured, machine-readable format for transfer to another platform.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
Wild Ace is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18. Age verification is a mandatory step in our registration and KYC processes.
If Wild Ace discovers that a member account belongs to someone under 18, we will immediately close the account, void any associated balances, and securely delete the personal data collected, retaining only what is required for our compliance obligations. We will also take appropriate steps to prevent future registration from the same individual.
Parents and guardians concerned about a minor's potential access to Wild Ace via a shared device are encouraged to use device-level parental control software and to ensure that Wild Ace login credentials are not accessible to minors.
In operating the Wild Ace platform, certain data processing activities involve servers and service providers that may be located outside the Philippines — for example, international cloud infrastructure providers or global KYC verification services.
Where personal data is transferred outside the Philippines, Wild Ace ensures that such transfers are subject to appropriate safeguards as required by the DPA, including:
By using Wild Ace and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines for the purposes described in this policy, subject to the safeguards outlined above.
Wild Ace may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements in our platform. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of Wild Ace after the effective date of an updated policy constitutes your acceptance of the changes.
For minor, non-material changes — such as clarifying existing language, correcting typographical errors, or updating contact details — we will update the page without a formal notification, though the "Last Updated" date will always reflect the most recent revision.
If you have questions, concerns, or requests regarding this Privacy Policy or Wild Ace's handling of your personal data, please reach out to our Data Protection Officer:
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
For questions about your Wild Ace account or general support, please visit our FAQ page or contact our 24/7 live support team through the platform.
Now you know exactly how Wild Ace handles your personal information — securely, transparently, and in full compliance with the Philippine Data Privacy Act. Ready to enjoy everything Wild Ace has to offer? Sports betting, live casino, slots, and exclusive promos are all waiting for you.
18+ only. Please gamble responsibly.